How We Rate and Rank Australian Online Casinos
While preparing our casino reviews, we aim to provide objective, useful, and up-to-date information to all our visitors. We have a set of criteria that are the result of decades of experience in the casino industry, and we only recommend casino sites that manage to satisfy us in each of them. Below you can find detailed information on how to rank the best online casinos.
Top 7 Reasons to Trust Us
- Our experts fair and professional: we are not employed by an online gambling company;
- Our team has been preparing trustworthy reviews for decades: this is what we do for living;
- We are gamblers ourselves and we know very well what casino players want;
- We pay attention to what casinos actually deliver, not what they promise;
- We become members of all the casinos we review and personally try out all the services offered;
- Our casino ratings are determined according to objective criteria, not our personal opinions;
- Our team members have years of experience in the iGaming industry: we know what to look for to find the best casino.
Factors We Use to Rank Online Casinos
There are six things we consider when preparing a casino review, and our team pays attention to each and every one of them to deliver a trustworthy job. In order for us to recommend an online casino, it must have been able to satisfy us in each of these criteria. Our experts are fair and they take the following factors into account to deliver a satisfying content.
Security & Trust
For an online casino to be good, it must be safe, secure, and fair before anything else. These are elements that need to be checked separately, so we evaluate the safety and reliability of casino operators based on four different criteria.
An active license indicates that an online casino is legal and regulated by an official authority. That’s why we check and verify the license first in casino reviews. To choose reputable casino sites, we prefer licenses from prestigious agencies such as:
- UKGC (United Kingdom Gambling Commission);
- MGA (Malta Gaming Authority);
- Curacao eGaming;
- KGC (Kahnawake Gaming Commission);
- GRA (Gibraltar Regulatory Authority).
Before we recommend casinos, we check how good they are in keeping your personal information safe. For this purpose, we carefully read the casino privacy policies: this criterion has an important place in our casino ratings.
Security and fairness are concepts that are directly related to each other, and the latter must be guaranteed by an independent & respected authority. That’s why we recommend casinos with fairness certificates from independent auditors like eCOGRA before others.
SSL Encryption Certificate
We check the overall safety of the casino before finishing the “security” check in our online casino reviews. In order to get listed on our site, an online casino must protect all of its pages with 256-bit SSL encryption and take all other necessary measures.
Games and Software
The security check is just the beginning of our online casino reviews. Once we are sure that a casino site is safe and reliable, we begin to review its other services, and the first one is how good the casino games are. We only recommend casinos if they are able to offer a satisfying game collection. Once again, this consists of several different criteria.
Casino Game Variety
Variety is the main thing we want to see in casino games. There is no one type of casino player: everyone enjoys something different. In this context, we believe that an online casino should offer as much variety as quantity and quality, and we only recommend casinos that can do this. In this regard, when preparing a casino review, we personally play at least 10% of the games in each category.
We also check whether RTP is high: this way, we can be sure that you will get the maximum return for your investments at the casino. We utilize different methods to check the payout rate of online casinos. We start with paytables of the online casino games, check independent reports, and test the casino games ourselves to verify every figure we find.
We believe that for a more lucrative gambling online experience, an online casino must have progressive jackpot games. These games give every player a chance to become a millionaire with a single spin. Therefore, if an online casino has progressive jackpots like Mega Moolah, Mega Fortune, and Age of Gods series, it gets a higher score from us.
Game Software from Top Developers
We also evaluate the game studios that the casinos cooperate with to make sure you can play high quality games. Casinos working with top software providers offer a much more satisfying service in terms of graphics, animations, and overall gameplay. That’s why we pay attention not only to online casino games, but also to the studios that develop them.
User-friendly Interface in the Browser
To play at a casino, you can simply use your web browser: you do not need to download a program or application. As this is the preferred method of most casino players, we pay attention to how seamless it is in casino reviews. For this purpose, we check many factors such as no-download software, easy sign-up process, and ease of navigation.
Bonuses and Promotions
Our experts check all offers available at a casino website according to many different factors. A bonus offer must be advantageous and fair at the same time: this is the most important thing in a casino review. To make sure you can get both, we check the first deposit bonus and other promos based on three main criteria.
We start with checking out the online casino welcome bonus (first deposit bonus). The first deposit bonus gives you a boost at the beginning of your journey, so it is an important factor. The first thing we check out in a first deposit bonus is what it offers: are you really getting a good match rate and additional extras, such as casino free spins?
Terms & Conditions
However, claiming a bonus that offers “big things” is just the beginning: the first deposit bonus must also be fair. For example, it must be based on fair and realistic wagering requirements. We read the terms and conditions of all first deposit bonus offers and make sure you are getting fair deals, including low wagering requirements.
In this regard, we check the VIP perks for high roller players too. If you are ready to spend big bucks, you should get the VIP treatment at the casino. We analyze all the benefits of being a casino VIP player, including exclusive first deposit bonus offers, and find out if they are worth your time and money.
Banking and Payments
Depositing and withdrawing are of crucial importance to gamble online, so that’s what we check next in a casino review. We go through all the steps: we deposit and withdraw money at the casino and expect a problem free experience, including quick access to payment methods. We check four different factors while evaluating the payment methods at a casino website.
Our casino review process starts with deposits. We make a deposit using different methods and check the minimum/maximum limits. We expect to see free of charge and instant deposits, both on mobile and desktop.
Next, we check the safety of payments, whether you make payouts or deposits. To do this, we look at the SSL certificate of the casino payment page and check if it is issued by a trusted agency or not. We also look for PCI-DSS standards.
We also claim our winnings at a casino using different banking options. As long as there are no problems with them, a casino should be able to approve all withdrawal requests in a maximum of 24 hours: the shorter the better.
Quick and Swift Payouts
Approval is only the beginning: the withdrawal itself should be completed as fast as possible too. We prefer casinos that can offer instant withdrawals, but any casino that can complete the overall banking processes in a maximum of two days gets a higher score.
Customer Care & Support
We recommend casinos only if they are able to offer satisfying support services. In this regard, we check the following:
Easy Access to Support
While reviewing casinos, we expect the support to be accessible 24/7 and can be reached with different methods, such as live chat, email, and telephone.
Fast and Professional Help
We check the overall quality of support by contacting the support team with different scenarios. We expect them to be professional and resolve all our problems in a maximum of 24 hours.
Mobile Compatibility of an Online Casino
We test each and every casino we review on mobile devices and with different operating systems (Android and iPhone) to make sure you can get a problem-free experience on any platform.
We Play on Mobile Browsers
We test the online casinos on mobile browsers and check the existence of exclusively available games. We expect every game and service to work flawlessly without a download.
We Test Native Apps As Well
We also access the site using downloadable apps, if there are any. The apps should offer the same performance and features as the mobile site, and they must be easy to use.
Language and Currency
Our team creates reviews for all countries and languages, so we check the casinos (and first deposit bonus offers) from different regions using VPN services. This way, we can see which languages and currencies are supported.
If a casino cannot pass our checks which we explained above, we put it into a “blacklist”. The reasons for this include:
- The site has no license.
- The games do not have verifiable RTP rates.
- The casino does not comply with responsible gambling rules.
- Withdrawals are declined without a reason.
What Can Happen if You Choose an Unproven Online Casino?
Playing on an unproven site carries many risks. These include:
- Third parties obtaining your personal and financial information.
- Constantly losing because the games are not fair.
- Not being able to withdraw your winnings.
- Not being able to use offers such as first deposit bonus.
Never play on unlicensed and unproven sites: we recommend websites to our visitors where they will not have these problems.