Casino Moons Review

Licensing Information and Reputation

Owned and operated by Blacknote Entertainment Group Limited, Casino Moons is licensed and registered with the Curaçao Gambling Authority. So, if you ask, “Is Casino Moons legit?” we can assure you that it is. The gambling authority ensures that Casino Moons adheres to prescribed regulations and maintains high standards of fairness and security, making it a safe place to play. However, when we went on to test out player reviews on sites such as AskGamblers, we found that Casino Moons online is blacklisted. However, until as recently as 2021, the casino administration has answered all the user complaints.

Accepted Languages and Currencies

CasinoMoons boasts a remarkable feature – its multilingual support. The platform caters to a diverse audience by offering multiple languages, such as English, French, German, Spanish, and Italian. This inclusive approach ensures that players worldwide can engage with the platform comfortably in their language of choice. However, regarding geographical accessibility, Casino Moons online has certain restrictions. It does not permit players from several countries, including France, Italy, and the USA. Nevertheless, the casino accommodates a global audience by accepting widely used currencies such as AUD, EUR, and USD, among others.

Site Interface Design

Casino Moons online boasts an appealing and user-friendly interface design. The website is well-structured, with a clear layout, making it easy to navigate. You can quickly find your preferred games, access important information, and manage your account without much issue. Significant information, including terms and conditions, is in the website’s footer, along with links to the privacy policy and responsible gaming resources. Your profile details and account information are accessible via the account icon, found in the top right of the screen. Regarding its colour scheme and graphics, Casino Moons stands out by being visually appealing, striking a balance that is manageable and gentle on the eyes. However, it could benefit from a touch of enhancement to add more lustre to its aesthetics. Such a refinement would create an even more elevated and enjoyable overall user experience. Casino Moons online platform is highly responsive, functioning seamlessly on various devices such as desktops, tablets, and mobile phones. This adaptability guarantees a smooth experience, free from technical issues, and allows you to enjoy the casino’s offerings on your preferred device.

Mobile Play

For those who prefer gaming on the go, Australian Moons online provides a mobile version of the site. It adapts well to various portable devices, ensuring a smooth and responsive experience. You can play your preferred games, manage your account, and enjoy the casino’s services with ease. The Casino Moons mobile website functions efficiently, providing a comparable gaming experience. It makes for a hassle-free option for players who want to play while on the move. Thanks to instant play functionality powered by HTML5 games, Casino Moons Australia players can enjoy games directly through their web browsers, eliminating the need for a dedicated Casino Moons app or any downloads on their devices. Although a dedicated app could offer added convenience, the absence of one doesn’t diminish the quality of the mobile gaming experience.

Registering an Account

Creating an account and logging in at Casino Moons is straightforward and hassle-free. The casino employs a swift account verification process.

How to Register

Before you dive into the world of casino gaming, it’s important to know how to become a member:

1. Visit the Website: Navigate to the official website.
2. Initiate Registration: Look for the “Sign Up” button on the homepage and click it.
3. Provide Personal Data: Fill in the required information, which includes your full name, email address, and contact details, your preferred currency, and your country.
4. Choose a Username and Password: Select a unique username and a secure password.
5. Verify Your Account: After submitting your information, you will receive a verification link to your provided email address. Click it to confirm and validate your account.

Your account is now created, and you are ready for gaming at Moon Casino.

How to Login

Logging in is a fundamental action that grants you access to various services. Here’s a general guide on how to enter your profile:

1. Visit the Website: Access Casino Moons official site via your web browser.
2. Locate the Entrance Button: Find the Casino Moons login button at the top right corner of the homepage.
3. Enter Your Credentials: Put in your registered username and password.
4. Access Your Account: Click the “Login” button to access Casino Moons online account.

Once signed in, you can use the Casino Moons instant play option to start testing the games immediately. Remember that the casino may request additional Know Your Customer (KYC) verification documents anytime during your stay. These can involve ID verification, address, and payment proof.

Type of Games Available

Moons games online cater to a diverse range of players with a library that includes Moons slots, poker, bingo, table games, and, most notably, a live casino. If you’re interested in honing your skills or simply playing for fun without risking real money, Moons online casino provides demo versions of their games. Regarding Return to Player (RTP), the Moons collection features a variety of games with high and low RTPs, catering to players with different preferences. Now, let’s explore each of the available options.

Slot Machines

At the core of their casino game assortment lies the Moons online pokies collection. It boasts a diverse slot selection from renowned software providers such as BetSoft, Vivo Gaming, NetEnt, and Microgaming. Within this collection, you’ll find a variety of options, including traditional three-reel slots and contemporary video slots, each presenting distinct themes and features. So, whether you choose, this platform caters to your preferences. Some of the best Moons pokies are:

• Da Vinci’s Treasure
• Asgard
• Pixie Wings
• Wild Spells

Nonetheless, it’s worth noting that the collection falls short of being as impressive as those offered by other competitors in the market. Moons online casino Australia has the potential to enhance its appeal by broadening its range of online slot offerings, thereby affording players a greater array of choices and variety.

Table Games

In addition to the abundant slot selection, CasinoMoon has a wide selection of table games for classic game lovers. From poker to bingo, baccarat, roulette, and blackjack, Casino Moons is inclusive of all kinds of players. Poker enthusiasts can indulge in various poker variants, from the iconic Texas Hold’em to the intriguing Caribbean Stud. Bingo and baccarat offer an elegant and straightforward gameplay experience, while roulette provides the excitement of betting on your lucky number. For fans of 21, there’s the classic allure of blackjack very much present here.

Live Casino

Another remarkable aspect of Moons Australia is its live dealer games, which recreate the authentic casino ambiance on your screen. You can participate in games alongside live dealers and real fellow players. The inclusion of a chat function enables you to engage with the dealer, introducing a social dimension that is frequently absent in online gambling. This not only heightens the excitement but also fosters a more lively and immersive atmosphere.

Software Developers

Casino Moon collaborates with many software providers, ensuring a diverse and engaging game portfolio. Some leading names in the line-up include NetEnt, Microgaming, Betsoft, Pragmatic Play, etc. These giants are known for creating innovative and high-quality Casino Moons games that consistently rank among player favourites.

Casino Moons Bonus Information

Bonuses and promotions are an integral part of any online casino experience. Casino Moons offers a range of bonuses to attract and retain players. While the number and total value of these bonuses vary, players frequently get enticing offers on this platform.

Casino Welcome Bonus

Casino Moons Australia offers an exceptionally generous welcome bonus package to new players, providing a substantial 750% bonus of up to $7,500. The winnings obtained from this bonus are subject to a reasonable 35x wagering requirement. The Moons welcome bonus package is divided across the initial three deposits as follows:

• First Deposit Bonus: Receive a 200% match bonus up to $2,000 along with 30 Casino Moons free spins.
• Second Deposit Bonus: Get a 250% match bonus up to $2,500 and 30 free spins.
• Third Deposit Bonus: Enjoy a 300% match bonus up to $3,000 and 30 free spins.

It’s worth noting that there is no need for a Moons bonus code to access these deals.

Casino Moons No Deposit Bonus

For new users at Moons inline real money casino, there’s an enticing no deposit bonus awaiting them. Upon signing up, you’ll receive 25 free spins. To cash out your winnings, you’ll need to fulfil a wagering requirement of 20 times the bonus amount; the maximum withdrawal limit is set at $100.

Reload Bonus

This offer at Casino Moons comes with a 35x wagering requirement, and there is no specified maximum cashout limit. To access this deal, you need to deposit a minimum of $200, and the good news is that it never expires, allowing you to enjoy it without time constraints. Note that certain countries are restricted from accessing it. No bonus code is needed.

Cashback Bonus

The Moons cashback bonus stands out because it doesn’t have specified wagering requirements, and there is no limit on the amount of cash you can withdraw. What makes it even more appealing is that you don’t need to make a minimum deposit to qualify. Furthermore, this cashback doesn’t expire, so it’s always accessible to players.

Payment Modes

Casino Moons provides a host of convenient and reliable payment systems to facilitate deposits and withdrawals. Players typically have access to various payment options to cater to their preferences. Deposits at Casino Moons are usually processed promptly, allowing players to fund their accounts without significant delays. Casino Moons withdrawal time, on the other hand, can vary depending on the chosen method, which is the maximum with bank transfers.

Deposit Method	Deposit Processing Times	Min Deposit	Withdrawal Processing Times	Min Withdrawal
Cryptocurrency	Instant	$10	Instant	$50
ecoPayz	Instant	$10	Instant	$50
Neosurf	Instant	$10	Instant	$50
Bank Transfers	Instant	$10	5-15 business days	$50

Support Availability

Have an issue? Reach out to a dedicated customer care representative promptly, as Moons Casino places a high priority on customer support. Their 24/7 support team is available around the clock through a variety of contact options:

• Live Chat
• Email: [email protected]

The live chat button, located in the bottom right corner, connects you to the casino support helpline, offering a quick and convenient way to receive real-time assistance from Casino Moons. For less urgent inquiries, you can also contact the platform via email. Response times may vary, ranging from a few hours to several days, depending on the priority of your request. However, CasinoMoon does not offer phone support, which might concern players who prefer direct telephone assistance.

VIP Program for Loyal Players

Casino Moons loyalty program offers a tiered structure with six levels: Basic, Silver, Gold, Platinum, Titanium, and Master. As clients ascend the VIP ranks, they unlock increasingly attractive benefits. Some advantages include access to special tournaments for high rollers, exclusive promotions, personalised support from a dedicated manager, and invitations to VIP events.

Level	CPs Required	Special Bonuses	Customer Support	Tournaments	Individual Manager
Basic	0-1,000	No	Yes	No	No
Silver	1,000-4,999	No	Yes	No	No
Gold	5,000-19,999	No	Yes	No	No
Platinum	20,000-49,999	Yes	Yes	Yes	No
Titanium	50,000-149,999	Yes	Yes	Yes	No
Master	150,000 and up	Yes	Yes	Yes	Yes

To enter the VIP club, players earn Casino Points (CPs). They receive 2 of them for every $1 deposited and 1 for every $160 wagered. As they accumulate the required CPs, players advance to higher VIP levels, unlocking additional benefits that enhance the overall gaming experience. Note that when you make a withdrawal, 2 CPs are subtracted for every $1 withdrawn.

Our Verdict

Casino Moons is a versatile online gambling platform in Australia that offers a wide range of gaming options. Its user-friendly website design and availability in multiple languages make it appealing to Australians and players worldwide. One standout feature is the impressive welcome offer, although we would have liked to see more regular promotions. While Casino Moons provides a safe and enjoyable gaming environment for high rollers and casual users, there is room for improvement in expanding its online slot selection and introducing phone support for immediate assistance. In summary, Casino Moons is a solid choice for online gambling, but it could enhance the experience with more regular promotions, a broader slot selection, and phone support. Overall, we would rate it 3 stars.